ECPG QR for businesses in Vietnam

Make every payment easier to follow

From the QR code at the counter to the final order status, ECPG QR gives cashiers a clear collection flow and managers a way to review results. The right setup depends on your business.

Clear payments. Informed operations.
At the counter → Cashier app → Admin portal
Amount QR
Cashier app, payment QR, and management portal screens
Transaction statistics in the management portal

One workflow for the counter and the back office

Cashiers work at the point of sale while managers review stores, staff, and transactions. Choose the parts that fit how your business operates.

QR codes at the counter

Use a static code for a collection point or create a dynamic code for a specific order.

Cashier app

View payment codes, orders, and transaction status on a staff device.

Multiple stores

Associate transactions with the right store and cashier for easier review.

Admin portal

Manage store and staff records and view reports within assigned permissions.

Show a QR code. Confirm the order.

Choose the appropriate code, let the customer scan with a supported app, then check the confirmed transaction status. Creating a code alone does not mean payment succeeded.

1. Display the code

A static code serves a collection point; a dynamic code carries a specific amount and order.

2. Customer scans

The customer completes the payment in a compatible app.

3. Check the order

The cashier reviews the confirmed status before completing the sale.

Store QR
Store QR
Amount QR
Amount QR

All QR codes and amounts shown on this website are illustrative and cannot be used to pay.

Discuss the methods your customers use

Both static and dynamic QR codes support Vietnamese banking apps, Alipay, and WeChat Pay. Customers can scan with a familiar method, while a dynamic code is linked to a specific order and amount.

Vietnamese banks

Customers can scan with a compatible Vietnamese banking app.

Available with both static and dynamic QR codes.

Alipay

Customers can pay with Alipay using a static or dynamic QR code.

Dynamic codes are linked to a specific order and amount.

WeChat Pay

Customers can pay with WeChat Pay using a static or dynamic QR code.

Dynamic codes are linked to a specific order and amount.

Review stores, staff, and orders in context

Transactions are linked to a collection point and cashier. Staff can review orders in the app; managers can maintain stores, staff, and reports in the portal according to their permissions.

Look up orders

Use recorded status and details when reviewing a transaction.

Manage collection points

Organize payment activity by merchant, store, and cashier.

Review reports

See business data within the scope granted to your account.

Receive updates

The app can refresh and show notifications; delivery depends on device and configuration.

Transaction statistics in the management portal

A clearer view from collection to review

ECPG QR connects work at the counter with follow-up management. Each benefit here is grounded in a product function that can be checked.

At-counter collection

Static and dynamic QR codes support different payment request flows.

Multiple locations

Store and cashier records help identify where a transaction belongs.

Order tracking

Check the status confirmed by the system when reviewing a payment.

Integration choice

Businesses with their own systems can explore APIs for order creation and lookup.

Start with the setup that fits your business

Discuss your needs, then choose counter collection, app and portal use, or integration with your own system. Channel activation and real-world testing are part of onboarding.

Counter collection

Configure a collection point and choose a QR flow suited to the counter.

App and portal

Cashiers review transactions in the app; managers use the portal within their permissions.

Merchant API

Your server can create dynamic codes, query orders, and verify notifications once credentials are issued.

  1. 1. Discuss the business need

    Confirm your operating model, requested methods, and activation requirements.

  2. 2. Prepare collection points

    Set up the merchant, stores, cashiers, and appropriate credentials.

  3. 3. Integrate and test

    For API use, create and query orders from your server and verify notifications.

  4. 4. Accept before launch

    Complete testing for the confirmed environment and payment channel.

The documentation route is recorded in the repository; check live access before publication.

Picture the workflow in your industry

These examples show where the product could fit. They are illustrative use cases, not accounts of merchants who have deployed ECPG QR.

Illustrative use case — not a real customer story

Illustrative use case — not a real customer story

Food and beverage

At a busy counter, staff need to know which orders have confirmed payments.

Display a code for each order and check its status before completing service.

Helps staff match a transaction to the order being served.

Illustrative use case — not a real customer story

Multi-store retail

Several outlets need to distinguish which store and cashier handled a transaction.

Configure stores, cashiers, and collection points, then review orders within assigned access.

Helps managers review activity by location.

Illustrative use case — not a real customer story

Hospitality and travel

A business wants to connect a payment request to a booking in its own system.

After onboarding, use server-side APIs to create a dynamic code and query the order.

Makes it possible to match a payment request with an internal booking reference.

Explore how we could serve more stores together

If you advise or connect businesses, discuss the customers you serve, their onboarding needs, and a suitable way to work with ECPG QR.

Describe your customers

Share their locations, store types, and payment requirements.

Confirm support

Agree how introductions, onboarding, and ongoing support would work.

Set formal terms

Commercial terms follow separately confirmed documentation.

Questions before you get started

A quick guide to onboarding, development, payment methods, and multiple-store use.

How do I get started?

Discuss your stores and requested methods first. Channel requirements, collection points, and testing then need to be confirmed.

Do I need to build software?

Not necessarily for the counter and app workflow. Using your own order system requires server-side API integration.

Which methods can scan the QR codes?

Vietnamese banking apps, Alipay, and WeChat Pay all support static and dynamic QR codes. A store must be set up before it starts accepting payments.

Can I manage several stores?

The product has store and cashier records. Access and collection points must be configured for your business.

Where is the API documentation?

The online guide has language-specific content. Check the link and coordinate with technical staff before integrating.

Tell us what you need to do

Use the published email to discuss merchant payments, technical integration, or a potential partnership.

For merchants

Discuss your stores, collection flow, and requested methods.

For developers

Discuss the API, payment notifications, and testing.

For partners

Discuss collaboration once formal policy materials are confirmed.

Hanoi officeTầng 1, Tòa Dolphin Plaza, 28 Trần Bình, Phường Mỹ Đình 2, Quận Nam Từ Liêm, Thành phố Hà Nội, Việt Nam
Ho Chi Minh City officeBTJ, 86-88 đường Nguyễn Hữu Cầu, Phường Tân Định, Quận 1, Thành phố Hồ Chí Minh, Việt Nam
Emailservices@ecpayglobal.vnPhone+84 1900 3179
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